Why CIOs need a two-tier approach to building artificial intelligence

Individual responses

Dhaval Gajjar, CTO of SaaS text marketing platform Textdrip, agrees that the two types of AI adoption require different strategies.

For example, successful use of artificial intelligence tools, which tend to be easier to deploy, depends on user training, says Gajjar, who is also CEO of Pranshtech, a website and mobile app development firm. “Standardization by vendors should be accompanied by guidelines and best practices for how to use them effectively,” he says, echoing MIT CISR recommendations.

Solutions such as AI-based fraud detection or predictive analytics systems are more sophisticated, he adds. “On my part, any AI solution will require a structured and formal approach to launch,” Gajjar adds. “Delivering this value at scale will therefore require cross-functional collaboration with rigorous testing and strong management.”