Is the train delayed or cancelled? Find out how to get a full refund on your train ticket by filing a TDR – India TV

When a scheduled train is cancelled, e-ticket holders will automatically receive a refund without the need to submit a Ticket Deposit Receipt (TDR) or visit a counter. If the delay exceeds three hours, canceled passengers must submit a TDR to receive a full refund. Tickets must be canceled at the reservation desk.

How to file TDR for delayed or canceled trains

1. Login and Go to TDR: Go to IRCTC website or app, login and under My Transactions go to My Account. Select “TDR File”.
2. Fill in the details: indicate PNR, train number and code, then confirm the cancellation conditions.
3. Send OTP: Enter the received OTP on your registered mobile number.
4. Check and Confirm: Check PNR details, cancel ticket and check refund. This will be followed by a confirmation message.

Other questions and answers regarding train cancellations and refunds.

• Cancellation Procedure: For e-tickets, Indian Railways provides automatic refund on cancellation. Holders of counter tickets must go to the reservation counter.
• Eligibility: Refunds will be issued if trains are delayed more than three hours. Full refunds will also be issued for confirmed, RAC or waitlisted tickets.
• Missed Trains: In case of missing a train due to unforeseen circumstances, submit a TDR within one hour of departure.
• Checking TDR Status: Track your TDR status in My Transactions under TDR History.

For updated information on train conditions and cancellations, visit the Exceptional Trains section of the IRCTC website or use the NTES app.

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